What are the different user roles?
Not everyone in your company has the same level of access. What you can see and edit depends on your role.
There are three roles:
Company Admin (Main Contact)
The Company Admin has full access to the account. There is one Company Admin per company, typically the person who set it up.
They can:
- Manage the company-wide meal plan
- Add new locations
- Transfer admin access
- Manage all users across all locations
Location Admin
Location Admins manage settings for their assigned location(s).
They can:
- Update meal preferences, delivery days, and number of meals
- Add or remove users at their location
They cannot:
- Make company-wide changes
- Update the meal plan tier
- Add new locations
Ordering Only
Ordering Only users can view account settings and manage orders, but cannot make changes to account-level settings.
They can:
- Place and edit orders
- Skip, pause, resume, or cancel orders
They cannot:
- Update meal plan settings
- Manage users or locations
Quick tip
If you try to make a change and nothing happens, your account is likely set to Ordering Only.
Reach out to your Location Admin or Company Admin to update your access.